Information systems development as action research

ion and generalisation requires relating the idiographic details revealed by the data interpretation to theoretical, general concepts that describe the nature of human understanding and social action dialogical reasoning requires sensitivity to possible contradictions between the theoretical preconceptions guiding the research design and actual findings (‘the story which the data tell’) with subsequent cycles of revision multiple interpretation requires sensitivity to possible differences in interpretations among the participants as are typically expressed in multiple narratives or stories of the same sequence of events under study suspicion requires sensitivity to possible biases and systematic distortions in the narratives collected from the participants table 1 principles for the conduct and evaluation of interpretive field studies Klein and